Refund policy
Return & Refund Policy – Cosmivue Beauty
Last Updated: April 2026
At Cosmivue Beauty, we are committed to providing high-quality skincare and cosmetic products. Due to the nature of these products, we maintain the following return policy.
1. All Sales Policy
For hygiene and safety reasons, all skincare and cosmetic sales are final.
We do not accept returns or exchanges for:
- Opened or used products
- Change of mind
- Skin reactions or personal preference
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, we will gladly assist.
Please contact us within 3 days of delivery or pickup with:
- Your order number
- Photos of the item and packaging
Once approved, we will offer:
- A replacement, or
- A refund to your original payment method
3. Order Issues
We reserve the right to:
- Review and approve all claims
- Deny requests that do not meet our policy conditions
4. Pickup Orders (RMU Location)
For orders picked up at our location:
Cosmivue Beauty RMU
Westfield Galleria at Roseville (Lower Level near Macy’s)
- Please inspect your items at the time of pickup
- Once accepted, items are considered final sale
5. Shipping Issues
We are not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages marked as delivered
If your package is lost, please contact the carrier directly. We will assist when possible.
6. Refund Processing
If a refund is approved:
- It will be issued to the original payment method
- Processing time may take 3–7 business days depending on your bank
7. Allergic Reactions Disclaimer
We are not responsible for allergic reactions or skin sensitivity.
We strongly recommend:
- Reviewing ingredients before purchase
- Performing a patch test before full use
8. Contact Information
For any return or refund inquiries:
Art For Grace LLC
Email: sales@cosmivue.com
Phone: (916) 699-7320