Shipping policy

Last updated: April 2026

Thank you for visiting and shopping at Cosmivue Beauty.
This Shipping Policy applies to all orders placed through our website www.cosmivue.com

1. Processing Time

  • All orders are processed within 1–3 business days.
  • Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders or delays due to material availability, we will notify you by email.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your address, package weight, and selected carrier.
  • You will see the exact shipping price before completing your order.
  • We currently ship within the United States (international shipping may be added later).

Estimated delivery time after shipment:

Shipping Method

Estimated Delivery Time

Standard Shipping

3–7 business days

Expedited Shipping

2–4 business days

⚠️ Delivery delays can occasionally occur due to carrier issues, weather, or incorrect addresses.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number.
Tracking information may take up to 24 hours to update after shipping.

4. Shipping Address & Responsibility

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for lost packages due to:

  • Incorrect or incomplete address information, or
  • Carrier delivery issues after successful delivery confirmation.

If your package is marked “Delivered” but you cannot locate it, please contact your local post office or shipping carrier.

5. Damaged or Lost Shipments

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.
We will help file a claim with the carrier and offer a replacement or refund as appropriate.

6. International Shipping (optional — include only if you plan to expand)

We currently ship within the United States only. For future international orders, duties and import taxes (if applicable) would be the responsibility of the customer.

7. Contact Us

If you have any questions about your shipping or tracking, please contact us at:
Email: sales@cosmivue.com

Phone: (916) 699-7320

 

Pickup Location:

Cosmivue Beauty

Westfield Galleria at Roseville

Cosmivue Beauty RMU, Lower Level near Macys

1151 Galleria Blvd, Roseville, CA 95678